Last Updated: August 17, 2026
1. Introduction
TCB Industrial, Inc. and any affiliated entity that links to, posts, or otherwise provides this Privacy Policy in connection with its website, application, online service, or business interaction (collectively, “TCB,” “Company,” “we,” “us,” or “our”) respects the privacy of individuals whose personal information we collect, use, disclose, and retain in connection with our business.
This Privacy Policy describes how we collect, use, disclose, and retain personal information through our website, the Labor Dispatch mobile application, related online services, and our business interactions. This Privacy Policy applies to personal information we collect from or about website visitors, users of the Labor Dispatch application, customers, prospective customers, vendors, subcontractors, service providers, business contacts, applicants, employees, dispatch personnel, field personnel, management personnel, and other individuals who interact with us.
For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
This Privacy Policy does not replace any separate privacy notice, employment notice, applicant notice, contract, or other notice that we may provide in a specific context. If a separate notice applies to a particular interaction with us, that separate notice will control to the extent it conflicts with this Privacy Policy.
2. Notice at Collection for California Residents
This section is intended to provide notice at or before collection for California residents, to the extent required by applicable California privacy laws.
We may collect the categories of personal information described in Section 3 below for the purposes described in Section 5 below. We may disclose personal information as described in Section 7 below. We retain personal information as described in Section 10 below.
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
California residents may have certain privacy rights, subject to applicable legal limitations and exceptions, as described in Section 12 below.
3. Personal Information We Collect
The personal information we collect depends on how you interact with us, including whether you visit our website, communicate with us, use the Labor Dispatch application, submit an inquiry, receive communications from us, apply for employment, work with or for us, or interact with us in a customer, vendor, subcontractor, workforce, applicant, dispatch, field, management, or business-contact capacity.
We may collect the following categories of personal information:
A. Identifiers and Contact Information
We may collect identifiers and contact information, including name, business name, job title, mailing address, email address, telephone number, mobile phone number, account username, and similar contact information.
B. Business and Commercial Information
We may collect information relating to business relationships, projects, services, inquiries, quotes, proposals, customer/vendor administration, contracts, invoices, billing, payment status, service history, project communications, and other commercial or business interactions.
C. Internet, Network, Device, and Application Activity Information
We may collect information about how you access and interact with our website, the Labor Dispatch application, emails, and other online services. This information may include IP address, browser type, device type, operating system, mobile operating system, device identifiers, app version, referring and exit pages, pages or screens viewed, links clicked, features used, date and time of access, time spent on pages or screens, and other usage information.
D. Labor Dispatch Application Information
When you download, access, or use the Labor Dispatch application, we may collect information necessary to provide and administer the application and related services. Users of the Labor Dispatch application may include employees, applicants, dispatch personnel, field personnel, management personnel, and other authorized users.
Information collected through or in connection with the Labor Dispatch application may include name, email address, phone number, training and skill certifications, app usage information, device information, operating system information, IP address, location information, and information submitted through or generated by use of the application.
E. Location Information
The Labor Dispatch application may collect location information from or about your device, depending on application settings, device permissions, and application functionality. Location information may be used to support application functionality, dispatch operations, workforce coordination, operational reporting, analytics, security, or other business purposes described in this Privacy Policy.
You may be able to control certain location permissions through your device settings. If you disable location permissions, some features of the Labor Dispatch application may not function properly.
F. Communications and User Content
We may collect information you provide when you communicate with us, including through email, telephone, text message, online forms, website inquiries, quote requests, support requests, business communications, app submissions, and other communications. This may include the content of your message, attachments, metadata associated with the communication, and our responses.
G. Account and Login Information
If we provide access to an account, portal, employee login, app login, or other restricted-access feature, we may collect account credentials and related access information, such as username, password, authentication information, access logs, account settings, and related security information.
H. Professional, Employment-Related, Applicant, and Certification Information
In connection with business, project, workforce, applicant, application, and dispatch-related interactions, we may collect professional, employment-related, applicant, and certification information. This may include business contact information, employer, job title, role, professional qualifications, application information, training records, skill certifications, safety certifications, project assignments, dispatch-related information, and related information.
I. Sensitive Personal Information
Depending on the context, we may collect certain information that may be considered sensitive personal information under applicable law, such as account login credentials, precise geolocation if enabled or collected, or other sensitive information you provide or that is necessary for our business operations.
We use sensitive personal information only for purposes permitted by applicable law, including providing requested services, administering the Labor Dispatch application, maintaining safety and security, verifying information, preventing fraud, complying with legal obligations, and supporting our business operations. We do not use sensitive personal information for the purpose of inferring characteristics about you.
J. Other Information
We may collect other information that you choose to provide or that we collect in the course of providing services, administering our business, securing our systems, managing projects, complying with law, or communicating with you.
4. Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, including when you contact us, submit a website inquiry, request a quote, subscribe to communications, use the Labor Dispatch application, apply for employment, provide certifications or other information, communicate with us, or otherwise interact with us.
Automatically through our website, application, and online services, including through cookies, pixels, web beacons, software development kits, server logs, analytics tools, advertising or marketing tags, device identifiers, consent-management tools, and similar technologies.
From your device or browser, including IP address, device information, browser information, operating system, app usage information, and location information where enabled or collected through application settings, device permissions, or application functionality.
From customers, vendors, subcontractors, service providers, business partners, applicants, employees, dispatch personnel, field personnel, management personnel, or other business contacts, including when they provide contact, project, applicant, certification, dispatch, workforce, or business-related information about you.
From service providers and contractors, including providers that assist with hosting, information technology, cybersecurity, application development, analytics, advertising or marketing technologies, consent-management tools, communications, records management, customer/vendor administration, and related services.
From public or commercially available sources, where permitted by law and relevant to our business purposes.
From legal, regulatory, or compliance sources, including government agencies, courts, law enforcement, professional advisors, insurers, auditors, and similar parties.
5. How We Use Personal Information
We may use personal information for the following purposes:
A. Providing and Managing Our Services
We may use personal information to provide industrial contracting services, respond to inquiries, prepare quotes or proposals, administer projects, manage customer/vendor relationships, coordinate work, communicate with project participants, and perform our contractual and business obligations.
B. Operating the Labor Dispatch Application
We may use personal information to provide, operate, maintain, support, secure, troubleshoot, update, and improve the Labor Dispatch application; administer users and accounts; coordinate dispatch and workforce-related functions; support employees, applicants, dispatch personnel, field personnel, management personnel, and other authorized users; verify training and skill certifications; send required notices or company messaging; analyze app usage; and support related business operations.
C. Communications
We may use personal information to respond to requests, questions, comments, or feedback; provide customer or user support; send operational, administrative, legal, or service-related notices; communicate about projects or business relationships; and provide information about our services.
D. Business Administration
We may use personal information to administer our business, maintain records, process transactions, manage vendors and subcontractors, conduct billing and accounting, perform internal reporting, maintain insurance and risk-management records, and support corporate governance and business planning.
E. Website, Application, Analytics, Advertising, and Improvement
We may use personal information to operate, maintain, analyze, debug, protect, and improve our website, application, and related online services; understand how users interact with our services; evaluate performance; monitor trends; measure communications; measure website traffic and advertising performance; support consent-management functionality; and improve user experience and functionality.
F. Security, Fraud Prevention, and Safety
We may use personal information to protect our company, systems, facilities, projects, users, customers, vendors, subcontractors, and others; detect, investigate, and prevent fraud, unauthorized access, security incidents, illegal activity, and misuse; verify identity; monitor compliance with policies; and maintain the safety and integrity of our operations.
G. Legal, Regulatory, and Compliance Purposes
We may use personal information to comply with applicable laws, regulations, legal processes, subpoenas, court orders, government requests, contractual obligations, and internal policies; exercise or defend legal claims; cooperate with law enforcement or regulators; conduct audits; and support dispute resolution.
H. Marketing and Business Development
We may use personal information to provide information about our services, respond to quote or service inquiries, send newsletters or similar communications where permitted by law, administer events or promotions, and develop business relationships. You may opt out of marketing emails by using the unsubscribe mechanism included in such emails or by contacting us as described below.
I. Other Purposes
We may use personal information for other purposes that we disclose at the time of collection, that are reasonably related to the purposes described in this Privacy Policy, or with your consent where required.
6. Cookies, Analytics, and Online Tracking Technologies
Our website, Labor Dispatch application, emails, and related online services may use cookies, pixels, web beacons, software development kits, server logs, local storage, device identifiers, analytics tools, advertising or marketing tags, consent-management tools, and similar technologies to operate our services, remember preferences, maintain security, analyze usage, improve performance, measure communications, measure website traffic and advertising performance, manage cookie or tracking preferences, and support business operations.
These technologies may collect information such as IP address, device identifiers, browser type, operating system, app version, referring and exit pages, pages or screens viewed, links clicked, date and time of access, time spent on pages or screens, approximate location derived from IP address, interactions with our website, application, emails, or online services, and information about whether you have accepted, rejected, or managed certain cookie or tracking preferences.
A. Cookies and Similar Technologies
Cookies are small data files placed on your browser or device. You may be able to set your browser to refuse or delete cookies. If you disable cookies or similar technologies, certain website or application features may not function properly.
B. Analytics and Advertising Tags
We may use analytics providers, advertising technologies, and similar tools, including tools such as Google Analytics, Google Tag Manager, Google Ads, LinkedIn tags, or similar technologies, to help us understand how users interact with our website and online services, measure website traffic and advertising performance, evaluate website performance, improve functionality, and support business operations.
C. Pixels, SDKs, Tags, and Similar Technologies
We may use pixels, software development kits, tags, or similar technologies in our website, application, or emails to support analytics, security, performance, communications, advertising or marketing measurement, consent-management functionality, and other business purposes.
D. Cookie Consent and Preference Management
Where implemented, we may use a cookie banner, consent-management platform, or similar tool to provide information about certain cookies or tracking technologies and to allow users to manage certain cookie or tracking preferences. Your available choices may depend on the browser, device, location, technology used, and applicable legal requirements.
E. Do Not Track and Opt-Out Preference Signals
Some browsers or devices offer “Do Not Track” signals or other mechanisms that allow users to indicate a preference regarding tracking. Because there is not yet a uniform industry standard for responding to all such signals, our response may vary depending on the signal, browser, device, and applicable legal requirements. Where required by applicable law, we will honor legally recognized opt-out preference signals in the manner required by law.
F. Third-Party Online Tracking
Third parties may collect personal information about your online activities over time and across different websites, applications, and online services when you use our website, application, or related online services, if third-party tracking technologies are enabled.
7. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients for the purposes described in this Privacy Policy:
Service providers and contractors, including providers that assist with website hosting, application hosting, application development, cloud storage, information technology support, cybersecurity, analytics, advertising or marketing technologies, consent-management tools, communications, email delivery, records management, customer/vendor administration, billing, and other business services.
Customers, vendors, subcontractors, project participants, and business partners, where necessary to provide services, coordinate projects, verify qualifications or certifications, administer business relationships, or perform contractual obligations.
Professional advisors, including attorneys, accountants, auditors, insurers, consultants, and other advisors.
Government authorities, courts, regulators, law enforcement, and other legal recipients, where required or permitted by law, legal process, subpoena, court order, government request, or to protect rights, safety, property, or security.
Corporate transaction parties, including actual or prospective purchasers, investors, financing sources, successors, assigns, or other parties in connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction.
Other parties at your direction or with your consent, including where you ask us to disclose information or where you otherwise consent to a disclosure.
Other recipients disclosed at the time of collection or as permitted by law.
We may also disclose aggregated, anonymized, or deidentified information where the information cannot reasonably be used to identify you. If we maintain deidentified information, we will maintain and use it in deidentified form and will not attempt to reidentify it except as permitted by law.
8. Data Processing and Transfers
TCB is based in the United States, and the personal information we collect may be processed, stored, hosted, accessed, or transferred in the United States or in other jurisdictions where we, our service providers, contractors, or other recipients operate or maintain systems.
The privacy and data protection laws in those jurisdictions may differ from the laws of your state, province, or country of residence. Where personal information is processed, stored, accessed, or transferred by service providers or contractors, we use reasonable safeguards designed to protect personal information, which may include contractual protections, access limitations, security controls, and limiting access to personal information to personnel or service providers with a business need to know.
9. Sale, Sharing, and Targeted Advertising
California law defines “sell” and “share” broadly. “Sharing” generally includes disclosing personal information to third parties for cross-context behavioral advertising, whether or not money is exchanged.
We do not knowingly sell personal information for monetary payment.
Our website may use analytics, advertising, marketing, or similar technologies, including tools such as Google Analytics, Google Tag Manager, Google Ads, LinkedIn tags, or similar technologies. Certain uses of cookies, pixels, analytics tools, advertising technologies, marketing tags, or similar technologies may be considered a “sale,” “sharing,” or targeted advertising under some privacy laws. To the extent our practices constitute a sale, sharing, or targeted advertising under applicable law, we will provide legally required notices, choices, opt-out rights, consent mechanisms, or other required mechanisms.
We do not knowingly sell or share personal information of individuals under 16 years of age.
10. Retention of Personal Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, operate our website and application, administer business relationships, maintain records, comply with legal and contractual obligations, resolve disputes, enforce agreements, protect security, and support legitimate business purposes.
Retention periods may vary depending on the type of information, the purpose for which it was collected, the sensitivity of the information, legal or contractual requirements, applicable limitation periods, operational needs, recordkeeping obligations, and whether deletion is required or permitted by law.
Where we no longer need personal information for the purposes described above, we will delete, deidentify, aggregate, or otherwise handle the information in accordance with our records practices and applicable law.
11. Your Choices
Depending on how you interact with us and subject to applicable law, you may have the following choices:
Application Permissions. You may be able to manage certain device permissions, including location permissions, through your mobile device settings. Disabling permissions may affect application functionality.
Uninstalling the Application. You may stop certain collection through the Labor Dispatch application by uninstalling the application from your device.
Marketing Communications. You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing communications, we may still send non-marketing communications, including service, transactional, legal, safety, security, or administrative messages.
Cookies, Browser Controls, and Consent Preferences. You may be able to control cookies and similar technologies through your browser or device settings. Where we implement a cookie banner, consent-management platform, or similar tool, you may also be able to use that tool to manage certain cookie or tracking preferences. Your choices may be browser- and device-specific. If you disable cookies or similar technologies, certain website, application, or online-service features may not function properly.
Privacy Requests. You may submit privacy-related requests as described in Section 12 below.
12. California Privacy Rights
California residents may have certain privacy rights under applicable California privacy laws, subject to legal limitations and exceptions. To the extent TCB is required to honor such rights, those rights may include:
Right to Know/Access. The right to request information about the personal information we collect, use, disclose, sell, or share, including the categories of personal information collected, categories of sources, purposes of collection/use/disclosure, categories of third parties to whom information is disclosed, and specific pieces of personal information collected.
Right to Delete. The right to request deletion of personal information, subject to legal exceptions.
Right to Correct. The right to request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing. The right to opt out of the sale of personal information or sharing of personal information for cross-context behavioral advertising, if applicable.
Right to Limit Use and Disclosure of Sensitive Personal Information. The right to limit certain uses and disclosures of sensitive personal information, where applicable.
Right to Non-Discrimination. The right not to receive discriminatory treatment for exercising privacy rights.
A. How to Submit a Privacy Request
You may submit a privacy request by contacting us at:
Email: info@tcbindustrial.net
Mail: TCB Industrial, Inc., 2955 Farrar Avenue, Modesto, CA 95354
Please describe your request with sufficient detail to allow us to understand, evaluate, and respond to it.
B. Verification
We may need to verify your identity before responding to certain privacy requests. The information required for verification may depend on the nature of your request, the sensitivity of the information involved, and our relationship with you. We will use personal information provided for verification only for the purpose of verifying and responding to your request, unless otherwise permitted by law.
If we cannot verify your identity or authority to make the request, we may deny the request, in whole or in part, and explain the reason as required by applicable law.
C. Authorized Agents
You may be able to use an authorized agent to submit a privacy request on your behalf. We may require the authorized agent to provide proof of authorization and may also require you to verify your identity directly with us, unless otherwise required by law.
D. Response Timing
We will respond to verifiable privacy requests within the time required by applicable law. If additional time is needed, we will notify you as required by law.
E. Exceptions
Privacy rights are subject to legal limitations and exceptions. For example, we may deny or limit a request where permitted or required by law, including where retaining information is necessary to complete a transaction, provide requested services, detect security incidents, protect against fraud or illegal activity, comply with legal obligations, maintain business records, exercise legal rights, or for other purposes permitted by law.
13. Children’s Privacy
Our website, Labor Dispatch application, and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us at info@tcbindustrial.net, and we will take appropriate steps to address the issue.
We do not knowingly sell or share personal information of individuals under 16 years of age.
14. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information under our control. However, no method of transmission over the Internet, mobile networks, or electronic storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account credentials, device access, and application access under your control. If you believe your interaction with us is no longer secure, please contact us promptly.
15. Third-Party Websites, Platforms, and Services
Our website, Labor Dispatch application, emails, or other services may contain links to third-party websites, platforms, social media pages, applications, or services that we do not operate or control. This Privacy Policy does not apply to those third-party websites, platforms, applications, or services.
We are not responsible for the privacy practices, content, security, or policies of third parties. We encourage you to review the privacy policies of any third-party websites, platforms, applications, or services that you access.
16. Mobile Application Terms and Device Controls
The Labor Dispatch application may require an internet connection, mobile network access, device permissions, and compatible hardware or software. Your mobile carrier’s data, messaging, roaming, and other charges may apply. You are responsible for maintaining the security of your device and for managing device-level settings and permissions.
We recommend that users avoid disabling device security protections or installing unauthorized software that could compromise device security or application functionality.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our website, application, online services, cookies, tracking technologies, consent-management tools, data-processing or transfer practices, legal requirements, or business practices. If we make changes, we will update the “Last Updated” date above. If we make material changes to this Privacy Policy, we will provide notice as required by applicable law, which may include posting a notice on our website, within the Labor Dispatch application, through a cookie banner or consent-management tool, or through other appropriate means.
Your continued use of our website, application, or services after an updated Privacy Policy is posted means that you have received notice of the updated Privacy Policy to the extent permitted by law.
18. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
TCB Industrial, Inc.
2955 Farrar Avenue
Modesto, CA 95354
Email: info@tcbindustrial.net
These terms and conditions apply to the Labor Dispatch app (hereby referred to as “Application") for mobile devices that was created by TCB Industrial Contractor (hereby referred to as “Service Provider") as a Free service.
Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application.
Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.
The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As such, they reserve the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.
The Application stores and processes personal data that you have provided to the Service Provider in order to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application. The Service Provider strongly advise against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone’s security features, and may result in the Application not functioning correctly or at all.
Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.
If you are using the application outside of a Wi-Fi area, please be aware that your mobile network provider’s agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the application, you accept responsibility for any such charges, including roaming data charges if you use the application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the application, they assume that you have obtained permission from the bill payer.
Similarly, the Service Provider cannot always assume responsibility for your usage of the application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.
In terms of the Service Provider’s responsibility for your use of the application, it is important to note that while they strive to ensure that it is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on this functionality of the application.
The Service Provider may wish to update the application at some point. The application is currently available as per the requirements for the operating system (and for any additional systems they decide to extend the availability of the application to) may change, and you will need to download the updates if you want to continue using the application. The Service Provider does not guarantee that it will always update the application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the application when offered to you. The Service Provider may also wish to cease providing the application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the application, and (if necessary) delete it from your device.
Changes to These Terms and Conditions
The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.
These terms and conditions are effective as of 2026-01-01.
Contact Us
If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at info@tcbindustrial.net.